
FAQs
FULL CONCIERGE CARE TO ELEVATE YOUR HEALTH

HOW TO BOOK WITH US:
SCHEDULING APPOINTMENTS
Click the "Optimize Your Life” or “Book A Consultation” button anywhere on the site. You’ll be directed to a brief intake form — once completed, we’ll schedule a complimentary consultation with Dr. Flores to review your goals and determine the best service pathway for you.

WHAT TO EXPECT:
INITIAL CONSULTATION
The consultation is a detailed conversation with Dr. Flores to understand your health goals, symptoms, lifestyle, and medical history. We review your concerns, answer questions, and outline whether concierge care, hormone optimization, weight loss, or à-la-carte services are the best fit for you. No physical exam is required at this stage.

WHAT'S OUR APPROACH:
SERVICES & MEMBERSHIPS
We offer several tailored options, including:
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Free Consultation
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Hormone Optimization Program
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Weight Loss Program
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Concierge Medicine
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À La Carte Services
Each plan is designed to meet your individual needs — whether you want a long-term partnership or a targeted medical intervention.

HOW DO WE SERVE YOU:
CONCIERGE MEDICINE
Concierge medicine means you get personalized, physician-led care without the limitations of traditional insurance-based models. You receive extended appointment times, direct communication, advanced diagnostics, preventive screening, optimization strategies, and a plan built around your unique biology and lifestyle.

DO WE ACCEPT:
HEALTH INSURANCE
We do not bill insurance directly. Our goal is to provide personalized care without restrictions, time limits, or insurance-driven decision-making. We can provide superbills for patients who want to submit for possible reimbursement, depending on their insurance plan.

HOW WE MEET:
VIRTUAL
& IN-PERSON
We offer virtual care in supported states, and in-person visits are available in Arizona. Many components of concierge medicine, preventive care, and optimization can be delivered securely via telemedicine — including initial consultations, follow-up appointments, treatment planning, lifestyle guidance, and in-depth lab review. For patients who prefer in-person interaction or require physical evaluation, we provide scheduled visits in Arizona. Whether you are local or remote, our model ensures continuity, privacy, and personalized medical oversight.

RESULTS TIMELINE:
NOTICING CHANGES
Most patients begin noticing meaningful improvements in energy, mood, sleep quality, metabolic function, and overall sense of well-being within the first few weeks of treatment. Deep optimization, including hormonal balance, body composition changes, and long-term metabolic resilience, may take more time and varies based on individual physiology, previous health history, lifestyle, and treatment goals.
